Signature Services
Tessitura LaunchPad
Your Tessitura setup should help you sell more tickets, grow audiences, and increase donations—not leave you guessing. If reporting feels impossible, TNEW isn’t working how you expected, or your team is trying to solve a mystery, LaunchPad can help.
This starter package is a focused review designed to give you 12-15 recommendations for improvement, such as improving reporting in Analytics, streamlining TNEW, pulling better lists, and much more.
"One piece of good news: we utilized keywords on TNEW for summer camps, and we've had our best sales to date EVER!" — Amanda Sox, South Carolina Children's Theater
More Info
Who This is For
Ideal for arts organizations on Tessitura for 1-3 years:
Have been scratching their heads on why they can't seem to get great insights out of Analytics or reporting
Want a better TNEW experience but aren't sure where to start
Suspect things could be more efficient
Want to take lists and segmentations (extractions) to the next level
Or, organizations that have undergone significant staffing or structural changes impacting their system.
LaunchPad ($3K)
A 12-15-point report with short, medium, and long-term recommendations for using Tessitura to build bigger, loyal audiences
Guidance on prioritizing recommendations and finding the right Tessitura documentation
Recommendations for third-party platforms that could enhance your set up
Meetings
60-minute kick-off meeting to clarify objectives and timeline
30-minute interview with the box office manager and other team members to discuss ticket and TNEW setup and pain points.
60-minute debrief meeting to present and discuss findings in the report.
Recorded, 90-minute training session
LaunchPad + TNEW Refresh ($5K)
Everything in the LaunchPad package, plus hands-on support to improve your TNEW purchase pathway:
Implementation of short-term recommendations from your LaunchPad report.
Optimization of the TNEW purchase experience, including:
Updating messaging using behavioral science techniques
Making small visual improvements for better clarity and engagement
Activating simple upsell opportunities
Note: This is not a full TNEW redesign. A refresh includes small updates to text, colors, graphics, and minor layout adjustments—without changing site structure, navigation, or core functionality.
🔎 Take a look at our Tessitura experience
Payment plans available.
Looking for a deeper overhaul? Let's talk.